网路财富-招贤纳士

Posted by vivi wang.

如你認識任何賢人誌士，請推薦給我們，一經錄用，我們會支付伯樂費$300 至 $500作為感謝！
Be noticed fluent in Chinese (Mandarin) and English is a must  in below positions:
  1. Customer Service :Inbound Call Center

General Purpose

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

Main Job Tasks and Responsibilities

  • answer phones professionally
  • respond to customer inquiries
  • research required information using available resources
  • handle and resolve customer complaints
  • provide customers with product and service information
  • process orders, forms and applications
  • identify and escalate priority issues
  • route calls to appropriate resource
  • follow up customer calls where necessary
  • complete call logs
  • complete call reports

Education and Experience

  • proficient in relevant computer applications
  • knowledge of customer service principles and practices
  • six months or more experience in a call center environment
  • customer service experience
  • good keyboard skills
  • knowledge of administration and clerical processes
  • relevant product knowledge

Key Competencies

  • verbal and written communication skills
  • listening skills
  • problem analysis
  • problem solving
  • customer service orientation
  • organizational skills
  • attention to detail
  • initiative
  • judgment
  • adaptability
  • team work
  • stress tolerance
  • resilience

2， Customer service –Outbound Call Center

General Purpose

Interact by phone with outside parties to solicit orders for goods or services, request donations, make appointments, collect information or conduct follow-up.

Main Job Tasks and Responsibilities

  • contact businesses or private individuals by phone
  • deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
  • describe products and services
  • respond to questions
  • obtain customer information
  • obtain possible customer leads
  • data entry and maintenance of customer/potential customer data bases
  • follow up on initial contacts
  • maintain records of telephonic interactions, orders and accounts

Education and Experience

  • proficient in relevant computer applications
  • good keyboard skills
  • knowledge of sales principles and methods
  • knowledge of customer service principles and practices
  • sales experience
  • six months or more experience in a call center environment

Key Competencies

  • communication skills – written and verbal
  • persuasiveness
  • problem solving
  • adaptability
  • initiative
  • judgment
  • tenacious
  • resilient
  • negotiation skills
  • work under pressure
  • high energy level
  • planning skills
Sr. Web Developer *

The Senior Web Developer will contribute to all aspects of design implementation and development

Responsibilities include:

Play a technical leadership role in prototyping, developing, and releasing new web projects.
Support client website and other existing corporate web properties through on-going development and production efforts.
Research, suggest and execute enhancements to improve website/application experience and performance.
Interface with cross-functional teams to bring immediate and near-term projects from inception through execution.
Ensure that the client websites/applications present credible and positive images of client and its products, by means of integrity and accuracy of presentation and functionality.

Required skill set and experience:

Expertise with high-performance, dynamic, and scalable content architectures.
5+ years of experience developing corporate/commercial internet applications.
Detailed understanding of cross-browser compatibility, and proven experience creating highly-compatible web deliverables.
Demonstrated experience with website development and management – including site topology, layout and page maintenance.
Demonstrated understanding and proficiency of popular web technologies.
Understanding of web accessibility and standards compliance.

XHTML: must be able to hand-code valid, semantic, and accessible markup for ease-of-maintenance and intelligibility.
CSS: must be able to create clean, table-less layouts using only CSS for presentation.
JavaScript/AJAX/DOM-scripting: must be able to manipulate CSS via the DOM and hand-code from scratch. Experience working with JavaScript libraries (jQuery) and frameworks (javascriptMVC) is a big plus.
Java/JSP and PHP development experience
Apache, XML, MySQL, etc.

Detailed-oriented nature with ability to track, organize and prioritize multiple, simultaneous projects and requests.
Experience working with and assisting more junior-level developers.

Desired skills:

Technical lead and/or project management experience a plus.
OpenCMS experience a plus.

Education:
BS/BA degree or equivalent industry experience is required, with a minimum of 5+ years of web development experience.

Required Skills:

XHTML, CSS, JavaScript/AJAX/DOM-scripting, PHP, Java/JSP development


For immediate consideration forward a current resume to vivi at vivi.wang@efortune.us